Refund Policy
This Refund Policy explains the eligibility, process, and conditions under which refunds may be requested for our courses, services, or digital products.
Last updated: 26 March 2026
General Policy
SkillYards offers digital education programs, training services, and learning resources. By enrolling in any course or program, you acknowledge and agree to the terms outlined in this Refund & Cancellation Policy.
Course Enrollment & Access
Once payment is successfully completed and access to course materials, live sessions, or learning resources is provided, the enrollment is considered confirmed.
Due to the nature of digital content and limited-seat programs, refunds may not be available once access has been granted, except in specific cases mentioned below.
Refund Eligibility
Refunds may be considered under the following circumstances:
Duplicate payment made for the same course or program
Technical issues on our platform that prevent access to the purchased content and cannot be resolved by our support team
Cancellation of a program or batch by SkillYards
Any approved refund will be processed after verification by our team.
Non-Refundable Cases
Refunds will not be provided in the following cases:
Change of mind after enrollment
Partial completion of a course or program
Failure to attend live sessions or use course materials
Delays caused by personal, academic, or professional reasons
Violation of SkillYards' Terms of Service or Code of Conduct
Cancellation by SkillYards
SkillYards reserves the right to cancel or reschedule any course, batch, or training program due to unforeseen circumstances. In such cases, learners may be offered:
Enrollment in an alternative batch or program, or
A full or partial refund, as applicable
Refund Processing Time
Approved refunds will be processed using the original payment method. Refund timelines may vary depending on the payment gateway or bank, typically ranging from 7 to 10 business days.
SkillYards is not responsible for delays caused by banks or third-party payment providers.
How to Request a Refund
To request a refund, please contact our support team with the following details:
Registered name and email address
Course or program name
Payment reference or transaction ID
Reason for the refund request
Policy Updates
SkillYards reserves the right to update or modify this Refund & Cancellation Policy at any time. Changes will be effective immediately upon posting on this page.
Contact Us
For any questions regarding refunds, cancellations, or this policy, please contact us:
Questions about a charge? Contact our support team →